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COETAIL Philosophy and Policies

 

COETAIL Philosophy

The COETAIL program is a series of five courses that sequentially build understanding. It is very important that participants commit to the full program. We do not allow participants to “jump in and out” of courses/cohorts.

COETAIL is built on a cohort format taking advantage of the learning community that forms around ideas, learning, and projects. As a COETAILer you will become a member of two communities that help support you in your learning. One being your cohort of learners and the other being the larger COETAIL community of over 1000 international educators who are taking or have completed the program.

COETAIL believes in open sharing. Your reflections, assignments and projects will be open on the Internet and shared with other educators around the world. We learn through sharing and throughout the program we reflect on the idea of sharing openly on the Internet and how this is changing teaching and learning.

Be Part of the Next Cohort

 

Credit Options

Option 1: Receive Antioch University Seattle continuing education quarter credits through The Heritage Institute to apply towards re-certification and/or pay scale movement. (please check with your school on requirements)

Option 2: Choose the ‘non-credit’ option and receive a certificate of completion from the COETAIL program. (fee schedule can be found under the “Non-Credit Option” tab)

Heritage Institute

Credit Payment Schedule (Option 1)

We now offer the COETAIL program to those who want to continue their learning and may need credits for re-certification. All the same work will be required and when completed participants will receive a COETAIL certificate of completion as well as 21 quarter credits towards re-certification from Heritage Institute in conjunction with Antioch University. All course are 500 level credits. All fees are paid directly to COETAIL.

Course

Tuition

Course 1 (5 Quarter Credits) $720 + $250 Enrollment Fee

Course 2 (5 Quarter Credits) $720

Course 3 (5 Quarter Credits) $720

Course 4 (5 Quarter Credits) $720

Course 5 (1 Quarter Credits) $520

Total (21 Quarter Credits) $3500

Note: Course 4 & 5 are  combined for a total of 6 Quarter Credits. You must complete both course 4 &5 to receive the full 6 credits.

Non-Credit Option

Non-Graduate Credit Payment Schedule (Option 2)

We now offer the COETAIL program to those who want to continue their learning but do not necessarily want the graduate credits. All the same work will be required and when completed participants will receive a COETAIL certificate of completion. All fees are paid directly to COETAIL.

Course

Tuition

Course 1 $500 + $250 Enrollment Fee

Course 2 $500

Course 3 $500

Course 4 $500

Course 5 $300

Total $2500

Enrollment Fee

When you enroll into a COETAIL cohort it includes a $200USD non-refundable enrollment fee. This fee will be applied to your course 5 payment. It cannot be applied to any other course payment or be transferred to another cohort. This fee also gives you access to the orientation course once the payment has been received. This allows you to get started creating your COETAIL profile and start understanding how COETAIL runs before the first course begins.

The $50 Blog fee provides hosting for your blog and media for 3 years. (You may continue to host your blog in the COETAIL community at a cost of $50 per 3 years.)

Site Security
COETAIL reserves the right to deactivate and/or delete any blog that is infected with malware. It is the participants responsibility to clean any of their infected sites.
Participants are responsible for keeping sites as secure as possible by:
1. Creating a secure password - 12 characters long, included at least 1 number, 1 capital letter and a symbol.
2. Keeping all plugins updated.
3. Installing only trusted widgets.
Privacy Policy

COETAIL PRIVACY POLICY

This Privacy Policy was updated on May 24, 2018.

PLEASE READ THIS DOCUMENT CAREFULLY.
We at Eduro Learning, Inc. (“Eduro Learning”, “COETAIL,” “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the COETAIL or Eduro Learning website, Learning Management System (LMS), or related services (the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

Please read this Privacy Policy carefully prior to accessing or using our website or our services. If you have any questions, please contact as at: info@coetail.com.

What Data We May Collect

Our main purpose in collecting data from or about you is to provide you with a safe, efficient, and customized experience with our Services. We collect certain data from you directly, like information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with COETAIL. We also collect some data automatically, like what parts of our Services you interact with or spend time using, and information about your device.

Personally Identifying Information ("PII"): COETAIL may collect and process information that can be directly connected with you, without the assistance of additional information; information such as your full name, username and password, email address, billing or mailing address, phone number, or credit/debit card information. You can choose not to provide us with certain information, which may result in you not being able to use certain features of our website as such information may be required in order for you to register for an account, purchase products or services, or begin other transactions on our website.

Third Party Payment Processors: Payments processed via Custom Payment Gateways by third parties like Stripe or WooCommerce are subject to the terms of privacy policies and terms of use of those payment gateways and are not accessible or controlled by COETAIL. For payments processed via Third Party Payment Processors, we receive information related to the payment status of your account; the information includes, but is not limited to, your payment card type and last four digits, payment expiration date, postal code, and country of origin. For additional information, we recommend that you review the payment processor's Privacy Policy.

Information from Third Party Platforms: You may allow our website to interact with one or more third party social networks or platforms (such as Google or Facebook), which will give data about you to us ("Platform(s)"). The information you allow COETAIL to access varies by Platform, and it is affected by the privacy settings you and those that you are connected with establish while using such Platforms. Platforms are operated, controlled, and maintained by third parties and are not operated, controlled, or maintained by COETAIL. We suggest that you read the privacy policies and terms of use or service of those Platforms to understand how they collect and treat your data and what data they might share with us or other third parties.

Demographic and Usage Data (Non-Personal Information): COETAIL may collect data through the use of cookies, HTML5 local storage, and other similar technologies. Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your actions across websites, including on COETAIL. We may gather anonymous data about Users through cookie technology on an individual and aggregate level. This information is used within COETAIL internally and is only shared with third party advertisers, if any, on an aggregated or non-personally identifiable basis. You may opt out of receiving cookies from our website by following the instructions in your web browser. Deleting cookies or directing your browser to refuse them can limit your ability to use certain portions of our website that require cookies to function. COETAIL gathers certain data automatically and stores it in log files. This data may include Internet protocol (IP) addresses, browser type, operating system, and other usage information about the use of our website, including a history of the pages you view.

Non-Personal Information: Web beacons, local shared objects (“flash cookies”), or pixel tags are electronic images that allow a website to access cookies and help track general usage patterns of visitors to those websites and marketing campaigns. Web Beacons can see certain types of information, such as a description of the page where the Web Beacons are placed, time and date of a page view, and cookie numbers. No PII about you is shared with third parties with  the use of Web Beacons on our website. But, with Web Beacons we may collect general information that will not personally identify you, such as: operating system, Internet browser, IP address, time of visit, date of visit, and path taken through the website. COETAIL may also collect other Non-Personal Information as visitors browse our website, such as web traffic, where visitors come from, what pages were visited, and other demographic information, such as age, gender, and search habits.

How We Use the Data We Collect

We may use the information we collect for a number of different purposes. We may use it to process transactions that you request, to maintain accounts, such as your COETAIL LMS account, to respond to your inquiries and otherwise correspond with you, to preserve the security and integrity of our website and services, and to administer, review, and/or improve the content of our website and services. We may also use the information to communicate with you, to address refunds, chargebacks, or payment disputes, or to make recommendations about courses or other services that we think may be of interest to you.

COETAIL provides to Mentors the following information about the Students enrolled in their respective Courses: (1) name, (2) email address, (3) country, and (4) the Mentor’s Course in which the Student has enrolled. COETAIL does not disclose any other information about Students to Mentors. Students assume full responsibility for use and disclosure of any other PII the Student chooses to disclose to any Mentor or other users, which at all times shall be subject to the terms of this Privacy Policy.

COETAIL may use Web Beacons internally to count visitors and recognize visitors through cookies. We may compile this Non-Personal Information to enable statistical analysis of our Services that would be used internally or with external assistance to make improvements to our website and services. We work with a number of analytics partners, including Google Analytics and Lucky Orange, who use cookies and similar technologies to help us analyze how users use the Services, including by recording the sites from which you arrive. Those service providers may either collect that data themselves or we may disclose it to them.

You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on and Lucky Orange Data Privacy Tool. To learn more about advertising cookies and targeting and how you can opt out, visit www.allaboutcookies.org/manage-cookies/index.html. If you’re located in the EU, visit the Your Online Choices site.

COETAIL may use and share Non-Personal Information we collect with third parties to develop and deliver targeted advertising on applications of third parties, or to analyze and report on advertising you see. We may combine Non-Personal Information we collect with additional Non-Personal Information collected from other sources. We also may share aggregated, non-personal information, or personal information in non-human readable form, with third parties, including advertisers and advisors. For more information regarding your choices about how third parties collect information about you on our website see the Do-Not-Track Procedures section below.

COETAIL may disclose any of your information, except as stated above, which in some cases includes PII, in the following situations:

  1. With our authorized service providers. COETAIL may share your PII with our authorized service providers that perform certain services on our behalf. These services may include supporting our website functionality, performing business and sales analysis, processing credit card payments, and supporting other features offered through our website. These service providers may have access to PII needed to perform their functions but are not permitted to use or share such information for any other purposes.
    With your consent. COETAIL may transmit your PII to a third party when you give us express permission to do so. For example, this can occur if we complete a transaction at your request or on your behalf.
  2. COETAIL may use information available on the availability and performance of COETAIL powered websites for advertising purposes on coetail.com, and external outlets. Additionally, COETAIL may use the information available within a Student’s LMS account for promotional activities unless and until the Student informs us that they no longer wish to receive any promotional materials.
  3. In connection with a substantial corporate transaction, such as the sale of our business; a consolidation, merger, divestiture, or asset sale; or in the event of bankruptcy. If another company acquires COETAIL, that company will take on all responsibility for the information we collect, including PII, and it will assume all rights and obligations with respect to that information. Should this happen, the acquiring company may implement its own policies with respect to your information.
  4. If we are required to disclose information by law. COETAIL may be obligated to disclose a User’s personal information, if directed by a court of law or other governmental entity. Without limiting the foregoing, we reserve the right to disclose such information where we have a good faith basis to believe that such action is necessary to: (a) comply with the law; (b) protect and defend COETAIL’s rights and property, or safety of COETAIL, our users, our employees, or others; (c) protect against misuse or unauthorized use of our website and/or Services and/or to enforce our Terms of Use or other agreements or policies; and/or (d) protect your personal safety or property or that of the public. In the event that your information is disclosed, we will comply with the law and make commercially reasonable efforts to notify you.
  5. Keep in mind that all of the information that you disclose or content that you post in your user profile, forum posts, comments, or other public portions of our website becomes public information. Because this information is publicly available, we cannot control how others treat it so we ask all Users to exercise care in deciding what information they chose to share. If you terminate your COETAIL account, we may retain your PII for administrative purposes but will not publicly or share it in any other way. This does not mean that we will remove your posts from our publicly available information.

New Uses of Information

At times, we may use visitor information for new, unexpected uses not previously disclosed in our Privacy Policy. If our information operations change at some time in the future, we will post the policy changes to our website to notify you of these changes. If you have concerns about how your information is used, you should visit our website periodically and review our policies.

Data Retention

We will retain your data for a period of up to three (3) months (or the maximum time required by law) after your account (a) has been cancelled, or (b) is on a credit hold for nonpayment.. After this time, the information will be permanently removed from our servers and no one will be able to access it. Your personal information such as your email, name, type of account you had, and payment history will remain on file for a period of up to ten (10) years, or the maximum time required by law, to comply with government regulations. Again, this does not mean that we will erase your posts from our publicly available information.

Access to Your Information

COETAIL will provide you with access to PII that you submitted to COETAIL for as long as we preserve that information in a readily accessible format. If you believe that any PII we are holding is incorrect or incomplete, or to have COETAIL completely remove your PII from our systems, please send an email with your specific request to info@coetail.com. We will work with you to make any corrections deemed necessary. We may not comply to a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. In addition, note that registered Mentors and Students may change appearance of their individual information throughout our website by editing their personal profiles.

If you provide your email address to COETAIL, you will always have the right to opt out of receiving email newsletters and promotions through the unsubscribe link in the email communications. COETAIL may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without allowing you the opportunity to opt out of receiving them. It is important to note that changing information within your account, or otherwise opting out of receipt of promotional email communications will only affect future happenings or communications from us.

Our Policy Concerning Children

As stated in our Terms of Use, our website and services are offered and available only to you if are 18 years or older, or if you are between 13 and 18 years old and have obtained the consent of a parent or legal guardian prior to accessing the website, registering an account, or using the services. If you do not meet this eligibility requirement, you may not use our website or services. COETAIL does not knowingly collect or store any personal information from or about children under the age of 13. We will delete such information if we become aware that it has been submitted through our website. Parents or legal guardians who believe that COETAIL might have any information from or about a child under the age of 13 may submit a request to info@coetail.com and request that such information be removed.

Securing Your Information

COETAIL uses a variety of security measures designed to protect your PII and keep it confidential (unless it is non-confidential by nature) and free from any unauthorized modification. For example, only authorized employees are allowed to access personal information, and they may do so only for pertinent business functions. Additionally, we use encryption in the distribution of financial information between your system and ours, and we use firewalls to help prevent unauthorized persons from obtaining access to your personal information.

Where COETAIL has given you (or where you have selected) a password for access to certain areas of our website, you are responsible for keeping this password secure and confidential. The safety and security of your information also depends on the precautions you take, we ask that you not share your password with anyone.

Third Parties and Other Information Collectors

Aside from otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the amount that you disclose your information to other parties through our website, whether between Mentor and Student or other Users or individuals, different rules may apply to their use, collection, and disclosure of the personal information you disclose to them. Since we do not control the information use, collection, or disclosure policies of third parties, you are subject to their privacy policies.

The COETAIL website may include links to third party websites. You should note, we do not have any control over third party websites. Once you have used these links we are not responsible for the content of such websites or the protection and privacy of any information which you provide while visiting such sites. Third-party websites are not regulated by this Privacy Policy. It is important that you exercise caution and look at the privacy policies relevant to the websites in question.

Do-Not-Track Procedures

Please note, that any Do-Not-Track instructions from your browser or similar system will not affect our collection of the data that you voluntarily distribute to COETAIL through such means as browsing our website, signing up for any of the Courses or Services, entering PII into information fields on our website, or posting on any of our forums or blogs. Be aware that third parties are free to collect any information that you offer to COETAIL that is visible to the public. For that reason, please do not provide COETAIL with any information that you do not want collected.

California Civil Code Section 1798.83 Compliance

Under California law, upon request COETAIL is required to disclose to its California customers the identity of any third parties to whom we have disclosed PII within the previous calendar year, along with the type of PII disclosed, for the third parties' direct marketing purposes. Please note that under California law, we are only required to respond to a customer request once during any calendar year. If you are a California resident and would like to make such a request, email us at info@coetail.com.

Users Outside of the United States

COETAIL Sites are hosted in the United States and are governed by the laws of the United States. If at anytime you are using the Sites outside the United States, be cognizant that your information will be transferred to, stored, and processed in the United States where COETAIL’s servers and databases are located. By using the COETAIL Sites, you authorize the transfer of information to countries outside your country of residence.

No Rights of Third Parties

This Privacy Policy does not produce rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

Changes to the Privacy Policy

We may review and revise this Privacy Policy from time to time per our discretion. It is the responsibility of Users to keep acquainted of those changes. All changes are effective immediately when posted. Your continued use of the Sites or Services after COETAIL makes changes to this Privacy Policy is considered to be acceptance of those changes. Please check this webpage periodically for updates. In addition, COETAIL will notify Users of any perceptible or significant changes to this Privacy Policy relating to the way in which we use your personal information by placing a notice on the Sites and notifying registered Users via email.

Contact Us

If you have questions or concerns regarding this Privacy Policy, you may contact us at: info@coetail.com or by mail at 1949 8th Ave West, Seattle, WA 98119.

Late Payment Fee

If an invoice is not paid within 20 days, then an automatic late fee will be charged at $20. Access to course material will not be available until payment is received.

Withdrawal Fee

We do expect you to commit to completing the entire program. We do not allow participants to “jump in and jump out” of classes or cohorts. Withdrawals not only hurt the learning curve of the participant but the greater learning community as well. Therefore we have set the following withdrawal fee schedule:

  • If cancellation is before the start of the first course we will refund enrollment fee
  • If cancellation is after the second week of any course Enrollment Fee + Course Fee are non-refundable
Program Policy

Changing from Non-Credit to Credit must be done before the end of Course 2. Please contact info@coetail.com if you wish to move from the Non-Credit option to Credit option. Participants will be responsible for completing all paperwork and fees. An invoice will be sent to participants for the cost difference between the Non-Credit and Credit Program. Plus a $75 processing fee.

Changing from Credit to Non-Credit can be done at any point in the program. Please contact info@coetail.com if you wish to move from the Credit option to Non-Credit option. If the change is requested within the first two weeks of a course, the cost difference between the two programs will be applied towards the next course fees. If the request is made after Week 2 of the Course, no refund can be applied.

Late Assignment Policy

Submission and Assessment of Late Assignments Policy

COETAIL is built on a cohort format taking advantage of the learning community that forms around ideas, networked learning, and projects. As a COETAILer you are responsible for making sure your assignments (blog posts and projects) are submitted in a timely manner. As part of the cohort model, all courses must be completed in order. The cohort participants and instructors you are learning with need the time to comment on and give feedback on your ideas, reflections, learning and projects.

1. There is an assignment due every week of the course. Weeks begin on Monday and end on Sunday. Students are expected to submit assignments on or before the assigned due date.

2. Assignments submitted more than two weeks after the due date will receive minimal feedback from the instructor. Students are expected to communicate any delayed assignments with their instructor.

3. In the event of extenuating circumstances, a student may request an extension from the instructor of no longer than two weeks past the last day of the course. The instructor has final say on whether an extension will be granted. Reasons for which an extension may be granted must be significant, unusual or unpredictable circumstances.

Examples of acceptable reasons include: treatment by a physician, personal, vocational or family crisis.

4. After the two week extension period, any course deemed “incomplete” will become a “failed” course. If the student wishes to continue with COETAIL, he/she will be required to rejoin a later cohort and submit a cohort transfer fee of $150USD.

5. Students who have two courses that are incomplete will not be able to register for another course and will be dropped from their current cohort.

6. Students who have been dropped from one COETAIL cohort will need to repay for any course work they need to complete even if they have already paid for the course in the past.

7. As fellow educators, we at COETAIL understand the need for flexibility. However, we have found that participating in the designated courses in a timely manner provides the level of learning and engagement that characterizes the COETAIL Program. The key factor if something is impeding your COETAIL participation is communication with your instructor and/or cohort manager.

Terms and Conditions

COETAIL LLP Terms and Service Agreement (including but not limited to coetail.com)

Terms & Conditions:

General Terms & Conditions

Access to and use of ‘COETAIL.com’ (including any on-line courses, training material and tutorials) (‘the Service’) internationally is provided by COETAIL LLP (‘we’, ‘us’ or ‘our’) on the following Terms and Conditions.

By using the Service you agree to be bound by these Terms and Conditions, which shall take effect immediately on your first use of the Service. If you do not agree to be bound by all of the following Terms and Conditions please do not access, use and/or contribute to the Service.

1. Use of the Service

You agree to use the Service only for lawful purposes. You may not use the Service or any part of it for commercial purposes.

You must only use the Service in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of COETAIL.com. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within the Service.

We operate a ‘fair use’ policy to protect the quality of service to our users. If we believe you are using excessive bandwidth or your use of the Service is adversely affecting our network (or any part of it) or our other users we reserve the right to manage or regulate your usage of the Service. This may include temporarily suspending your user account.

2. Amendments

COETAIL reserves the right to make change to these Terms and Conditions from time to time and so you should check these Terms and Conditions regularly. Your continued use of the Service will be deemed acceptance of the updated or amended Terms and Conditions. If you do not agree to the changes, you should cease using the Service.

If there is any conflict between these Terms and Conditions and specific local terms appearing elsewhere on the Service (including community rules) then the latter shall prevail.

3. Registration

In order to participate in and contribute to coetail.com courses and communities you may be required to register with coetail.com. Any personal information supplied to coetail.com as part of this registration process and/or any other interaction with coetail.com will be collected, stored and used in accordance with COETAIL’s Privacy Policy.

To register on this website you must be over sixteen years of age unless you have the explicit permission of your parent or guardian.

You must ensure that the details provided by you on registration or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.

All user accounts must be registered with a valid personal email address that you access regularly so that moderation emails can be sent to you. Accounts registered with someone else’s email address, or with temporary email addresses may be closed without notice. We may require users to re-validate their account if we believe they have been using an invalid email address.

You must keep your password and user name confidential and not disclose them or share them with anyone. If you know or suspect that someone else knows your password you should notify us by contacting info@coetail.com immediately.

If COETAIL has reason to believe that there is likely to be a breach of security or misuse of the website, we may require you to change your password or we may suspend your account.

COETAIL reserves the right to close accounts if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.

If you use multiple logins for the purpose of disrupting a community or annoying other users you may have action taken against all of your accounts.

4. Intellectual property

All copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) in and on Service and all content (including all applications and materials) located on or available through the Service shall remain vested in COETAIL.

You must not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use COETAIL’s content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any COETAIL content except for your own personal, non-commercial use. Any other use of coetail.com content requires the prior written permission of COETAIL LLP

The names, images and logos identifying COETAIL or third parties and their products and services are subject to copyright, design rights and trade marks of COETAIL and/or third parties. Nothing contained in these Terms and Conditions shall be construed as conferring any license or right to use any trade mark, design right or copyright of COETAIL or any other third party.

5. Availability of the Service

Although we aim to offer you the best service possible, we make no promise that the services available at coetail.com will meet your requirements. We cannot guarantee that the Service will be fault-free. If a fault occurs with the Service you should report it to info@coetail.com and we will attempt to correct the fault as soon as we reasonably can.

Your access to the Service may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the Service as soon as we reasonably can.

6. COETAIL’s right to suspend or cancel your registration

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel your registration at any time by informing us in writing at info@coetail.com. If you do so, you must stop using the Service.

The suspension or cancellation of your registration and your right to use the Service shall not affect either party’s statutory rights or liabilities.

7. Disclaimers and limitation of liability

ALL CONTENT PROVIDED ON OR THROUGH THE SERVICE, INCLUDING THE INFORMATION, NAMES, IMAGES, PICTURES, LOGOS AND ICONS REGARDING OR RELATING TO COETAIL, ITS PRODUCTS AND SERVICES (OR TO THIRD PARTY PRODUCTS AND SERVICES), IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY LAW, COETAIL EXCLUDES ALL REPRESENTATIONS AND WARRANTIES (WHETHER EXPRESS OR IMPLIED BY LAW), INCLUDING THE IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY AND ACCURACY. COETAIL DOES NOT GUARANTEE THE TIMELINESS, COMPLETENESS OR PERFORMANCE OF ANY ASPECT OF THE SERVICE OR ANY OF ITS CONTENT. WHILE WE TRY TO ENSURE THAT ALL CONTENT PROVIDED BY COETAIL IS CORRECT AT THE TIME OF PUBLICATION NO RESPONSIBILITY IS ACCEPTED BY OR ON BEHALF OF COETAIL FOR ANY ERRORS, OMISSIONS OR INACCURATE CONTENT ON THE SERVICE.

NOTHING IN THESE TERMS AND CONDITIONS LIMITS OR EXCLUDES COETAIL’S LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY ITS PROVEN NEGLIGENCE. SUBJECT TO THE PREVIOUS SENTENCE, NEITHER COETAIL NOR ANY OF ITS OFFICERS OR EMPLOYEES SHALL BE LIABLE FOR ANY OF THE FOLLOWING LOSSES OR DAMAGES (WHETHER SUCH DAMAGE OR LOSSES WERE FORESEEN, FORESEEABLE, KNOWN OR OTHERWISE): (A) LOSS OF DATA; (B) LOSS OF REVENUE OR ANTICIPATED PROFITS; (C) LOSS OF BUSINESS; (D) LOSS OF OPPORTUNITY OR ANTICIPATED SAVINGS; (E) LOSS OF GOODWILL OR INJURY TO REPUTATION; (F) LOSSES SUFFERED BY THIRD PARTIES; OR (G) ANY INDIRECT, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING FROM THE USE OF THE SERVICE REGARDLESS OF THE FORM OF ACTION.

COETAIL DOES NOT WARRANT THAT FUNCTIONS AVAILABLE ON OR THROUGH THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS. YOU ACKNOWLEDGE THAT IT IS YOUR RESPONSIBILITY TO IMPLEMENT SUFFICIENT PROCEDURES AND VIRUS CHECKS (INCLUDING ANTI-VIRUS AND OTHER SECURITY CHECKS) TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR THE ACCURACY OF DATA INPUT AND OUTPUT.

11. Applicable law

These Terms and Conditions will be subject to the laws of the United States. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United States.

12. Miscellaneous

If any of these Terms and Conditions are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these Terms and Conditions and the remaining Terms and Conditions shall survive and continue to be binding and enforceable.

You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

If you breach these Terms and Conditions and COETAIL chooses to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

COETAIL shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.

13. Publicity

The Service is owned and operated by COETAIL LLP a company registered in the United States and whose registered office address is at 121 Vine Street, Seattle, WA 98121.

If you have any queries please contact info@coetail.com.

Online Course – Terms of Use

These terms relate to the paid-for on-line training services supplied to you through the coetail.com website (the “Online Course Service(s)”) and should be read in conjunction with our General Terms & Conditions above which shall also apply save where they are inconsistent with these terms.

1. Prices and payment

Your order is an offer to purchase Online Course Services from us. The Online Course Service will be made available to you once your payment has been authorized and the course session has started. There will be no contract of any kind between you and us unless and until you make authorized payment for the Online Course Service. At any point up until then, we may decline to supply the Online Course Service to you without giving any reason.

The fee for the Online Course Service is calculated and payable in advance of the course start date as set out on coetail.com. The Company shall be under no obligation to provide the Online Course Service until the fee has been paid.

All prices are expressed inclusive of any VAT payable unless otherwise stated.

Your credit/ debit card details are not handled by COETAIL. All payment and all credit card handling is through the third party, PayPal Inc. Authority for payment must be given at the time of placing your order.

2. Delivery

Within 48 hours of purchase (during the working week), a confirmation email will be sent to the customer acknowledging payment and successful enrollment in the course.

Within one week before the announced course start date customer will be will be notified by email of an online URL where the course materials will be located. Customers will be required to create a username and password for logging into the site and accessing the course content.

New course content will be delivered weekly as per the topic outline. Users will have access to previous week’s course material until the end of the course.

It is not possible to pause your course or take a holiday midway through your course.

3. Using the Online Course Service

Please read the description for the Online Course Service carefully before placing your order as refunds cannot be given (see section 7 below).

COETAIL warrants that it has the right to provide the Online Course Service and will use all reasonable skill and care in making the Online Course Service available to you and in ensuring its availability. Because of the nature of the internet, errors and omissions do occur and COETAIL does not give any other warranties in respect of the Online Course Service.

COETAIL is continually seeking to improve the Online Course Services. COETAIL reserves the right, at its discretion, to make changes to any part of any Online Course Service provided that it does not materially reduce its content or functionality.

In the event that COETAIL withdraws or is permanently unable to deliver a particular Online Course Service a partial refund will be given covering the portion of the course that remains undelivered.

4. Posting of content

Some Online Course Services allow you to post content to the coetail.com website including asking questions about the course, posting completed assignments, and taking part in discussion boards.

All content which you provide or upload to our website shall be subject to the relevant provisions of our General Terms & Conditions.

5. Fair use policy

We operate a ‘fair use’ policy to protect the quality of our Online Course Services. If we believe your use of a Online Course Service is taking up excessive bandwidth or your use of a Online Course Service is adversely affecting the provision of the service (or any part of it) to other users, or other users’ enjoyment of the service, we reserve the right to manage or regulate your usage of the Online Course Service. This may include temporarily suspending your user account and/or access to the Online Course Service.

6. No commercial use

Subject to clause 4.2, all Online Course Services are available for non-commercial use only. COETAIL reserves the right to refuse orders from businesses that we consider are for commercial concerns. You may not re-sell or make available to any third party the Online Course Services without the prior written consent of COETAIL.

Subject to paying the applicable fees, universities and other teaching organizations are permitted to deliver the Online Course Service to their named students.

7. Cancellation and refunds

Refunds cannot be made for downloadable digital items.

Cancellation and refunds are available for subscribers to the Online Course Services only with 7 days of starting the course. If dissatisfied with the service, contact info@coetail.com.

It is not possible to cancel or postpone your course, apart from under the circumstances in item 2 above.

Your access to the Online Course Service may be terminated by written notice if you are in material breach of these terms and the breach is not remedied within the period of 14 days after written notice of the breach has been given to you. If we reasonably believe your breach of these terms affects our lawful operation of the Online Course Service or third party customers we may suspend your access to the Online Course Service at any time.

10. Interpretation

In these terms “COETAIL”, “we”, “us” or “our” refers to COETAIL LLP a company registered in the United States and whose registered office address is at 121 Vine Street, Seattle, WA 98121.

If you have any queries please contact info@COETAIL.com.

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